What You Need To Know

We’re here for you

Individual care for you | Continuity of care for our whole community.

NEW PATIENTS WELCOME!

Practical information to help you get the most from your care at Springs Medical.

At Springs Medical, we believe good care starts with clear communication. Here you’ll find everything you need to know before your visit — from booking and billing information to forms, policies, and trusted health resources to support you between appointments.

Appointments and Fees

Your time and wellbeing are important to us. Whether you’re visiting in person or via telehealth, our team is here to make your experience smooth and stress-free.

Learn about appointment types, fees, Medicare rebates, and how we aim to keep quality healthcare accessible to all our patients.
Learn more about appointments and fees.

Forms and Policies

We’re committed to providing safe, respectful and transparent care. Here you’ll find essential patient forms, along with information about how we protect your privacy, handle feedback, and support a positive experience for every patient.
Explore forms and practice policies

Support and Resources

Good health is a lifelong journey and we’re here to walk alongside you. Our GPs and care team connect you with reliable information, community programs, and resources to help you make confident decisions about your health and wellbeing.
Find health support and trusted resources