Covid-19 updates

UPDATE 10 SEPTEMBER 2021

***IMPORTANT UPDATE**

We have been advised by the Department of Health that a positive COVID-19 case visited Springs Medical Daylesford 10 Hospital Street on Wednesday 8th Septemmber. We have closed our Daylesford clinic for deep cleaning. Springs Medical Daylesford has been declared a Tier 1 Exposure Site – anyone that attended our Daylesford clinic between 3:15pm and 4:30pm needs to follow Department guidelines for Tier 1 exposure sites

You and your household contacts must immediately isolate, get a COVID-19 test, and quarantine for 14 days from the date of exposure.

You should also fill out the self-assessment form or call 1300 651 160.

Contact tracing has begun – we appreciate your patience as we work through our CovidSafe Plan.

During this time, if you require medical assistance, please contact CHRH 53216500 or our Kyneton clinic 5422 1298. In an emergency always call 000

UPDATE 7 SEPTEMBER 2021

Children aged between 12 and 15 years will be eligible for the Covid-19 vaccine from September 13. Please check the COVID-19 eligibility checker from September 13 to confirm eligibility. Appointments can be made at springsmedical.com.au or by calling the clinic on or after September 13.

UPDATE 6 SEPTEMBER 2021

VCE Students

Priority Vaccination Clinic - This Wednesday 8th September 6pm - 8pm
Onsite at Springs Medical - 10 Hospital Street Daylesford

Springs Medical is proud to be able to support the vaccination blitz for our Year 12 (and year 11's completing Unit 3 & 4 subjects!) living in Hepburn Shire.

If you or your dependent child currently attends Daylesford College, please keep an eye out for a message from your principal, Mr Steve McPhail. Daylesford College Student bookings are coordinated by the college, there is no need to contact our clinic - you will receive an appointment.

For those Hepburn Shire residents attending other high schools (Year 12 or Year 11 completing Unit 3 & 4 subjects), please contact our Daylesford reception team on 5348 2227 for more information about our Priority clinic for eligible VCE students.

Please note, we will require proof of eligibility including address confirmation.

Let's go Hepburn Shire - We've got this!

UPDATE 3 SEPTEMBER 2021

Update for existing AZ second dose patients –
As per updated recommendation for a 6 week timeframe between 1st and 2nd dose AZ appointments announced by the State Government, we are working on bringing forward the 2nd dose appointment for those patients who have received their 1st dose AZ with Springs Medical.
Please note, if you have received your 1st AZ dose after the 24th August, your 2nd dose appointment is already booked to meet the recommended 6 week time frame. We will contact patients via SMS or phone with new appointment date.
Thank you for your patience as we work on updating our appointment book.

UPDATE 10 AUGUST 2021

Springs Medical is very proud to be a part of the Australian Governments Covid Vaccine Rollout Program.
The Department of Health outlines when people can be vaccinated and Springs Medical follows this advice.

Our clinicians will confirm your eligibility for vaccination during your consultation against current Department of Health advice. For new patients, please note that a letter from your GP may not always be sufficient to meet Department guidelines. We recommend discussing this with your regular GP before booking an appointment with us.

While we understand a lot of us may be feeling nervous, anxious and even angry about the current environment we find ourselves living in, Springs Medical has zero tolerance towards disrespectful and aggressive behaviour aimed at any member of our team.

We thank our community for their support and understanding. We will get through this together.

Our Zero Tolerance policy can be found here.

Find out more about access to vaccines here.

UPDATE 6 AUGUST 2021

We’re here for you Springs Medical are still open for in-person appointments. Please keep your appointments with your GP and seek medical assistance for your health concerns. Our staff will continue to screen patients to ensure Covid guidelines are met. Management and staff would like to thank the community for their understanding and patience as we work through this together.

CLICK HERE - For Government COVIDSafe lockdown restrictions

We’ll be contacting patients to bring forward their 1st dose vaccination appointment – if you would like to check your eligibility for covid 19 vaccinations, please visit www.health.gov.au


 

For information about the recommended interval between COVID-19 Vaccine AstraZeneca doses in outbreak situations, please visit: https://www.health.gov.au/.../atagi-statement-on-use-of... or speak with your GP.

 

 

Springs Medical COVID-19 Update - 21 July 2020

 

 

Springs Medical COVID-19 Update - 10 July 2020

Expect it and Respect it

Due to the current COVID situation with Melbourne Metro and Mitchell Shire going into lockdown, our team at SM will be asking some routine questions as part of our screening process to help keep everyone safe.

We’d like to thank our patients for their patience as we follow this process.

For information about COVID-19 and Victorian restrictions, please visit: www.dhhs.vic.gov.au

 

 

UPDATE AS AT 1 JUNE 2020

Flu immunisations available

Our dedicated Flu Clinics have delivered over 2800 Flu immunisations to our local community. We will continue to provide flu immunisations for patients at all Springs Medical practice locations.

Patients requiring a flu immunisation are encouraged to contact our reception team and request an appointment with their GP. Appointments can also be booked online via our website or the HotDoc app.

SM Trentham: 5424 1602 SM Kyneton: 5422 1298 SM Daylesford: 5348 2227

Please share this information with family and friends who may not have access to this page.

We thank you all for your patience and support during this time.

 

Our latest update on surviving the pandemic lockdown

 

 

 

 

 

Important Message to our Community

From Board Chair Dr Bradley Wyer and Springs Medical General Manager Emma Johns

Springs Medical is committed to providing a safe and supportive environment for our entire community. This includes our staff, our patients, contractors and visitors to all of our sites.

The current Covid 19 Pandemic has led to unprecedented demand on our services and we understand that our patients and their family members are feeling anxious due to the current availability of the 2020 Flu Vaccine. These feelings are also fuelled by constant media advice to “Get your Flu Shot now”.

Please understand, we do not have a consistent supply of flu vaccinations from the government due to the current health climate. They are unable to give us any commitment about supply one week in advance and we are often finding out the day before we get the vaccinations. This makes planning very difficult and understandably frustrating.

Thankfully, the majority of our community are incredibly respectful and supportive, and understand that we are absolutely doing our best to provide services safely and in a timely manner.

Unfortunately, we’ve had a number of instances of patients speaking in an abusive and aggressive manner towards our staff, pertaining to our flu clinics and availability of the flu immunisation. This is not ok, and we will not, in any circumstance tolerate abusive and aggressive language / behaviour towards our staff. We do not want to resort to our Patient Code of Conduct policy and procedure, however if abuse continues, this may result in a ban from attending our Springs Medical Clinics. Further information regarding our Patient Code of Conduct policy can be found on our website.

To clarify, our current process for flu immunisation clinics:

We will continue to communicate availability through a variety of channels – Facebook, our Website, Face to Face, Telephone, Print media.

We encourage community members to share information with family and friends who may not have access to our online channels.
We are unable to proactively call patients to make bookings due to the increased demand for our services as a result of the current Covid 19 pandemic.

Flu immunisations will be available until June / July 2020.

While we understand these are incredibly challenging times for all of us, we ask you all to take a minute, take a breath, and recognise what is in our control and what is not.

We are always here to support you and will do our best to work with you. Please be kind to each other and respectful to our team.

Thank you for your support and assistance,

Brad and Emma