We are pleased to announce that we have received another delivery of flu vaccines at our Daylesford clinic and will be contacting patients on our waiting list for Flu Immunisation over the coming days. We are planning to run these clinics on Tuesday 5th and Wednesday 6th May from 6pm - 8pm. These dedicated flu clinics will be for patients aged 64 and under. We have also been running dedicated clinics for patients aged 65 and over this week, with more planned as supplies arrive.
If you are already on our waiting list for flu immunisation, there is no need to call us. We will contact you via sms or phone call to confirm your appointment date and time. Patients will begin receiving text messages and calls from Friday 1st May.
For our Trentham and Kyneton patients, please contact our reception team directly for information regarding flu clinics at SM Kyneton and SM Trentham. Please note, our SM Kyneton and SM Trentham Flu immunisation Clinics are restricted to residents of Trentham and Kyneton districts only at this time.
SM Trentham: 5424 1602 SM Kyneton 5422 1298
Please share this information with family and friends who may not have access to this page.
We'll continue to provide updates about our flu immunisation clinics. Thank you so much for your ongoing support.SM Trentham: 54241602 SM Kyneton 54221298
Thank you so much for your ongoing support.
Important Message to our Community
From Board Chair Dr Bradley Wyer and Springs Medical General Manager Emma Johns
Springs Medical is committed to providing a safe and supportive environment for our entire community. This includes our staff, our patients, contractors and visitors to all of our sites.
The current Covid 19 Pandemic has led to unprecedented demand on our services and we understand that our patients and their family members are feeling anxious due to the current availability of the 2020 Flu Vaccine. These feelings are also fuelled by constant media advice to “Get your Flu Shot now”.
Please understand, we do not have a consistent supply of flu vaccinations from the government due to the current health climate. They are unable to give us any commitment about supply one week in advance and we are often finding out the day before we get the vaccinations. This makes planning very difficult and understandably frustrating.
Thankfully, the majority of our community are incredibly respectful and supportive, and understand that we are absolutely doing our best to provide services safely and in a timely manner.
Unfortunately, we’ve had a number of instances of patients speaking in an abusive and aggressive manner towards our staff, pertaining to our flu clinics and availability of the flu immunisation. This is not ok, and we will not, in any circumstance tolerate abusive and aggressive language / behaviour towards our staff. We do not want to resort to our Patient Code of Conduct policy and procedure, however if abuse continues, this may result in a ban from attending our Springs Medical Clinics. Further information regarding our Patient Code of Conduct policy can be found on our website.
To clarify, our current process for flu immunisation clinics:
We will continue to communicate availability through a variety of channels – Facebook, our Website, Face to Face, Telephone, Print media.
We encourage community members to share information with family and friends who may not have access to our online channels.
We are accepting patients on to a waiting list for flu immunisation.
Flu immunisations will be available until June / July 2020.
While we understand these are incredibly challenging times for all of us, we ask you all to take a minute, take a breath, and recognise what is in our control and what is not.
We are always here to support you and will do our best to work with you. Please be kind to each other and respectful to our team.
Thank you for your support and assistance,
Brad and Emma
Springs Medical COVID 19 and Flu Immunisation Update 11 April 2020